AT&T in Champaign, IL Open now

Reviews about AT&T

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  May 06, 2020, by Michelle Morneau
  My IPhone battery recently died. The phone had given me hints that this may happen permanently by dying and needing longer to recharge. The last time it didnt recharge after 2 days......I went to ATT on Neil street and talked with Jason. He had helped me a few years back and I remembered his helpfulness and knowledge! He was very helpful - checked to see if the phone had would still work. It didn't. I hadn't backed up photos and was bummed to lose my pics! ........ He explained options available to me. I purchased a temporary android and ordered a new IPhone. He said they would be happy to help me set up the new phone on arrival. I received the new phone quickly and returned to the store. This time I spoke with Isaac and explained what had happened and why I was there. Again, this rep was very helpful, knowledgeable and receptive to my situation. He set my phone up and then let me know of a friend of his in another business who might be able to retrieve the data on the old phone. He assured me of his honesty and integrity. So I gave this company a shot. Long story short....... CJ at Campus Mobile Solutions on S Neil was able to revive my older phone and retrieve everything!!! A great experience with Jason and Isaac at ATT! Thank you both!